Delete an active card

Removing a card from your workspace is a simple process, but there are a few things to be aware of before taking action. The following guide will explain the steps and a few pointers or things to look out for.

  1. To remove (delete) a card from your workspace, you must have the permissions Admin or Owner or must be the owner of the card (the account which created the card).
    1. Note: Removing a card is a potential billing event and may change your future invoice based on your plan and usage. In this case, you may see a decrease (or prorate) in your next invoice if active card thresholds change.
  2. Navigate to the Team Cards page.
  3. Select the card you would like to remove.
  4. Scroll down until you see a section titled Delete Card
  5. In the modal, you'll need to enter the card name as displayed in red to confirm deletion.
  6. Click the Delete button.
  7. A progress indicator will appear as we remove the card from your workspace. 
    1. This process may take a few minutes, depending on the platforms and data involved with the card. Please be patient!
  8. Once the card is removed, all links, QR codes, and web pages will no longer be functional and will present an error.
    1. Please inform any team members with deleted cards to stop using them immediately.
    2. Note: When a card is deleted, it will not automatically be revoked on a device, but rather the card will no longer function while sharing information and thus be rendered useless.
  9. That's it! If you have any problems, do not hesitate to reach out; a team member will gladly help.
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